
1. Select a theme for each walk
2. Question the supervisors
3. Listen (and learn) attentively
4. Share what you learn as you walk
5. Write a short memo on what you learned and post it for all to see
6. Follow up to see that progress is being made
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1. Select a theme for each walk 2. Question the supervisors 3. Listen (and learn) attentively 4. Share what you learn as you walk 5. Write a short memo on what you learned and post it for all to see 6. Follow up to see that progress is being made
The King Looking out Onto the Land In the Hot Sun Where the Pigs are
Gemba – where to go to understand: not in the office or a conference room, but in the real place.
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