New set of eyeglasses

It’s never enough just to tell people about some new insight. Rather, you have to get them to experience it in a way that evokes its power and possibility. Instead of pouring knowledge into people’s heads, you need to help them grind a new set of lenses so they can see the world in a […]

Kamishibai – Work Observation Card

Kamishibai or Work Observation Card is a management tool for starting and improving Leader Standard Work,. Kamishibai, in Japanese means …. paper drama and has come to mean, in the Lean world, a self audit or observation and reflection.  Kamishibai Cards are checklists carried by leaders as part of their standard work as a way […]

Belbin’s Team Roles


Helping Organizations OPT for Change

Guest author Carmen Brickner of CLEARbrick, Inc. “Managing change” is an oxymoron. And anything with ‘moron’ in it can’t be good for the bottom line! We can’t manage change because we can’t anticipate and control all the variables that are yet to present themselves. And we can’t make people change because each of us has […]

It’s time for Hoshin: Annual Operating Plan

Well its getting to be that time of year again… What did I promise to deliver this year, what do we need to do next year? The annual operating plan sometimes is developed and displayed using the X-Matrix.  Establish the results of goals for next year, take the strategies and tie them to tactics, make […]