A simple process used by a team to capture the lessons learned from past successes and failures, with the goal of improving future performance. It is an opportunity for a team to reflect on a project, activity, event or task so that they can do better the next time.

8 Disciplines root cause corrective action workbook.

A method for documenting the functional elements of process control that are to be implemented in order to assure that quality standards are met for a particular product or service. The intent of the control plan is to formalize and document the system of control that will be utilized. The ‘C’ of DMAIC.

Categorize wastes observed that are experienced by the workers.

Categorize wastes observed that are experienced by the product.

Categorize wastes observed that are experienced by a machine.