Gemba Walk
1. Select a theme for each walk 2. Question the supervisors 3. Listen (and learn) attentively 4. Share what you learn […]
Month: July 2008
5 Rules of On-error Training
1. Ownership Rule – the person who first detects the problem is responsible for finding the root cause of the problem. 2. […]
Gemba
The King Looking out Onto the Land In the Hot Sun Where the Pigs are Gemba – […]
Toyota Vocabulary
Everyone working together in a large room without partitions: Obeya. Posting project team information on the wall of a dedicated ‘situation room’: […]