Toyota Vocabulary

Everyone working together in a large room without partitions: Obeya.

Posting project team information on the wall of a dedicated ‘situation room’: Mieruka: visualization

Personal Magnetism: Jinbo.  When Toyota evaluates their supervisors and managers they emphasize process performance, learning, and teaching over results, goals, and objectives.

Adhesive Strength: Nebari Tsuyosa.  Persistence and resilience are Toyota’s measure of manager performance.

Drinks with fellow workers: Nomikai. Sharing information, learning by visiting.

"Let’s Yokoten": communication is viral, literally: unfold or open out sideways.

Committees: Iinkai; every Toyota employee belongs to several.

Self organized study groups: Jishuken.

Consensus building; shopping an idea around: Nemawashi.


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